SINGAPORE, August 15, 2024 – Baiduri Bank, the largest conventional bank in Brunei Darussalam and a key member of the Baiduri Bank Group, has partnered with HID®, a global leader in trusted identity solutions, to upgrade its security and authentication processes across both its consumer and corporate banking platforms. The bank has implemented HID Approve™, powered by the HID Authentication Platform, as a unified solution for customer identity verification.
“We are excited to collaborate with Baiduri Bank to strengthen their security infrastructure,” said Lena Abdelahad, VP of the Authentication Business Unit at HID. “Our mission is to deliver innovative solutions that safeguard banking customers’ identities while simplifying compliance and enhancing the overall user experience.”
As part of its digital transformation strategy, Baiduri Bank sought to modernize its authentication infrastructure by integrating HID Approve across its banking channels. This cloud-based solution offers a single, trusted authentication source, reducing complexity and ensuring a seamless user experience. HID Approve employs robust security protocols, customizable security policies, and standards-based cryptography to protect communication channels, all of which have been validated through rigorous third-party testing and independent audits.
“Baiduri Bank is proud to be the first in Brunei to leverage cloud technology to elevate our customers’ experience,” said Simon Hansman, Chief Information Officer at Baiduri Bank. “Our focus is on balancing cutting-edge technology with customer-centric service, and HID Approve allows us to achieve this.”
Henry Voon, Head of IT Systems at Baiduri Bank, emphasized the importance of selecting HID for this critical project, citing the company’s global reputation and extensive experience with cloud-based solutions as key factors in their decision.
With the implementation of HID Approve, Baiduri Bank’s corporate and consumer channels are now fortified with a highly scalable, multi-channel authentication platform that meets the bank’s rigorous security requirements. This strategic partnership positions Baiduri Bank at the forefront of digital banking in the region, offering enhanced security and a superior banking experience for its customers.