SEPTEMBER 27, 2024 – Circles, a global telecom technology company, has announced a strategic partnership with Telkomsel, Indonesia’s leading digital telecommunications provider, to enhance customer digital experiences and drive technological innovation. This partnership will see Circles providing Telkomsel with its advanced Software-as-a-Service (SaaS) platform, enabling a more seamless digital journey for customers and positioning Telkomsel at the forefront of digital transformation in Southeast Asia.
The collaboration aims to elevate Telkomsel’s services by utilizing Circles’ SaaS platform, which is designed to improve digital customer interactions while driving innovation and growth. Through this partnership, Telkomsel will gain access to cutting-edge digital solutions, allowing the company to meet the ever-evolving needs of its customer base in a rapidly changing market. By leveraging Circles’ technological capabilities, Telkomsel is poised to capture new opportunities in the digital landscape while delivering superior experiences to its customers.
Deepak Gulati, Senior Advisor and Chief Revenue Officer of Circles, expressed enthusiasm about the partnership. “We are excited to partner with Telkomsel, a giant in the Southeast Asian telecom industry. This collaboration validates our SaaS offerings on a global scale and highlights the growing interest from leading telecommunication companies in adopting our digital transformation solutions. We are committed to providing exceptional value to Telkomsel, further solidifying our role in global digital transformation efforts.”
Telkomsel’s Director of Marketing, Derrick Heng, emphasized the company’s commitment to staying ahead in the digital realm. “Telkomsel is unwavering in its mission to continuously innovate, ensuring that we meet the dynamic needs of our customers. Our partnership with Circles highlights our dedication to utilizing the latest technologies to provide cutting-edge solutions that empower individuals, households, and businesses to achieve more. This collaboration aligns with our vision to drive Indonesia’s digital future.”
The partnership comes as part of Telkomsel’s broader efforts to enhance its digital services through collaborations with global technology leaders. With Telkomsel joining Circles’ growing roster of global telecom partners, including major operators such as KDDI and e&, the partnership also marks a significant step in expanding Circles’ global footprint.
Circles, known for its innovative SaaS platform, partners with operators in over 15 countries across six continents, delivering digital experiences to millions. Supported by global investors like Peak XV Partners and Warburg Pincus, Circles continues to push the boundaries of digital transformation in the telecom industry.
Telkomsel, on the other hand, is Indonesia’s leading digital telecommunications provider, with a network that spans across the country, serving over 159.9 million mobile customers and 9.1 million fixed broadband customers. The company remains committed to expanding its digital services, including 4G and 5G networks, to ensure that it continues to meet the diverse needs of its customers in an increasingly digital world.