SINGAPORE, June 24, 2025 – Technology consultancy Searce and digital health firm Speedoc have unveiled an upgraded software-as-a-service platform that uses “agentic AI” to automate virtual clinic operations and raise the bar for at-home patient care.
Developed under the AI Cloud Take-Off (AI CTO) pilot programme led by Google Cloud and Singapore’s Economic Development Board, the platform is designed to close gaps in the city-state’s decentralised healthcare system by streamlining scheduling, triage and patient support.
The partnership comes as Asia-Pacific’s home-care market is forecast to exceed USD 222.4 billion by 2033, expanding at a compound annual growth rate of 11.48 per cent. Singapore sits at the centre of that surge, with growing numbers of patients opting for personalised recovery at home and hospitals looking to relieve pressure on overstretched wards.
Speedoc – whose Hospital@Home model already provides doctor and nurse visits, virtual consultations and remote monitoring – found success brought a fresh challenge: an overload of manual tasks that delayed personalised responses and stretched staff capacity.
By embedding Searce’s AI engineering into Speedoc’s existing infrastructure, the new platform:
- Automates routine queries. An AI assistant draws on Speedoc’s extensive clinical database to answer questions instantaneously – for example, advising new parents on a 24-month vaccination schedule – freeing human agents for complex cases.
- Guides and books care. The bot conducts symptom checks, gauges urgency, schedules nurse visits or virtual appointments, and escalates emergencies to clinicians.
- Learns continuously. Real-world case data from across Southeast Asia feeds a “bionic” memory that refines recommendations over time.
“The whole industry is on the verge of a revolution. AI is set to become embedded in each part of the healthcare journey, and our partnership with Searce represents the first step in delivering next-generation services – powered by agentic AI to create smarter, more responsive patient experiences,” said Dr Shravan Verma, CEO of Speedoc.
Yash Thakker, Director of Solutions Consulting at Searce, added: “This collaboration demonstrates the transformative power of agentic AI in healthcare operations. By putting process first and technology second, we have streamlined knowledge transfer, empowered live agents with real-time insights, and created seamless hand-offs to physicians. It’s a blueprint for responsible healthcare innovation.”
Speedoc says the platform will allow it to scale rapidly as demand grows, while Searce sees the project as evidence that AI-driven process engineering can deliver tangible business outcomes in regulated sectors.
For Singapore’s healthcare system, the launch signals another move towards decentralised, technology-enabled care models that keep patients out of hospital beds and closer to home – without compromising quality or speed of service.