SINGAPORE, November 7, 2024 – Jumio, a global leader in AI-powered identity verification and compliance solutions, has partnered with Riley Cillian, the Singapore-based social media company known for its live video chat apps, to streamline electronic Know Your Customer (eKYC) processes. This collaboration aims to simplify user onboarding, improve conversion rates, and ensure regulatory compliance across Riley Cillian’s platform, which operates in over 100 countries and has amassed over 100 million downloads.
Riley Cillian, founded in 2014 with a mission to break down cultural barriers, enables users worldwide to engage across languages and regions. The company’s apps facilitate meaningful connections in a respectful, fun, and safe environment. As it sought to enhance user onboarding, Riley Cillian selected Jumio’s solution for its ability to handle complex identity verification needs, including non-Latin script identification, a requirement essential for reaching a diverse, global user base.
“Jumio’s technology has allowed us to enhance our KYC processes with ease,” said Leon Sun, Co-founder and COO of Riley Cillian. “Not only does it streamline the user experience by making ID verification faster, but it also allows us to verify Arabic IDs accurately, which had been a previous challenge. This collaboration will simplify onboarding, improve customer conversions, and ensure our regulatory compliance worldwide.”
Jumio, headquartered in Sunnyvale, California, leverages advanced technology such as biometrics, liveness detection, and AI-driven risk assessment to verify more than 5,000 types of government-issued IDs from across the globe. With a platform designed to detect fraud, accelerate user verification, and meet regulatory requirements such as KYC and AML, Jumio has become a trusted partner for organisations in over 200 countries and territories. Jumio has processed over a billion transactions and continues to innovate in online security and identity verification, backed by Centana Growth Partners, Great Hill Partners, and Millennium Technology Value Partners.
Frederic Ho, Jumio’s VP of APAC, commented, “We’re proud to partner with Riley Cillian to deliver a streamlined, secure onboarding experience that supports their goal of fostering authentic connections across the globe.”
With Jumio’s solution, Riley Cillian is well-positioned to continue growing its platform while ensuring a secure and seamless onboarding experience for its diverse, global user base. The partnership is a key step forward in supporting the company’s vision to connect users “one conversation at a time” while maintaining rigorous security and regulatory standards.